tailieunhanh - Lecture Human-computer interaction (3rd) - Chapter 13: Socio-organizational issues and stakeholder requirements

Chapter 13 discusses socio-technical models that attempt to describe the user within a social and organizational context. In this chapter we look in more detail at the socio-organizational context of use and discuss some of the generic issues that can affect the acceptance of technology in organizations. We then look at a number of approaches to modeling the socioorganizational context and the requirements of the stakeholders within it. |

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