tailieunhanh - Ebook Operations Management: Part 2 - Dr. Tanima Dutta

Ebook Operations Management: Part 1 presents the following content: Process Control Charts; Inventory Planning and Control; Economic Order Quantity; Service Level Method of Determining Q – ABC Classification; Supply Chain Management and JIT; .Please refer to the documentation for more details. | Dilfraz Singh Lovely Professional University Unit 7 Process Control Charts Unit 7 Process Control Charts Notes CONTENTS Objectives Introduction Analyzing a Process Process Flow Charts Process Decisions Buy or Make Decisions Level of Mechanization Process Choice Characteristics of Different Production Systems Services Processes Designing Processes Summary Keywords Self Assessment Review Questions Further Readings Objectives After studying this unit you will be able to Know what a process is and how to analyze it Categorize processes Understand concept and measurement of performance Understand the importance and parameters relating to flexibility Know the importance and parameters relating to timeliness Introduction The design of manufacturing processes and service delivery systems cannot be made without considering product design decisions. Many aspects of product design can adversely affect operations performance. New products and services must be produced and delivered efficiently at low cost on time and within quality standards. Process technology decisions relate to organizing the process flows choosing an appropriate product process mix adapting the process to meet strategic objectives and evaluating processes. First we need to understand how processes work and how they contribute to the competitiveness of the organization. What is a process How can an organization choose the best process How can an organization improve the already built process capacity How can a process s weaknesses be determined When to decide to change a process for the better Answers to these questions are important. In this lesson we will discuss concepts related to process design and planning. LOVELY PROFESSIONAL UNIVERSITY 203 Operations Management Notes Analyzing a Process A process is any part of an organization that takes inputs and transforms them into outputs. The value the process generates is the difference between