tailieunhanh - Lecture Human-computer interaction (3rd) - Chapter 11: User support
Lecture Human-computer interaction (3rd) - Chapter 11: User support. This chapter includes contents: Users have different requirements for support at different times; user support should be: available but unobtrusive, accurate and robust, consistent and flexible; user support comes in a number of styles: command-based methods, context-sensitive help, tutorial help, online documentation, wizards and assistants, adaptive help. |
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