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Lecture Business and industrial communication - Chapter 10: Superior - Subordinate communication

This chapter presents the following content: Nature and importance of supervisor-subordinate relationship, prevalence of misunderstandings in the supervisor-subordinate relationship, dyadic view of the supervisor-subordinate relationship,. | Unit 4 RELATIONAL CHALLENGES Superior - Subordinate Communication IMPORTANT QUESTIONS What are the primary differences inherent in the superior-subordinate relationship? What are the two types of information communicated between supervisors and subordinates? What are the distinctions between semantic-information distance and perceptual incongruence? Distinguish between upward distortion and strategic ambiguity? Why would researchers want to study leadership as a dyadic construct as opposed to traits or behaviors? Vertical Dyadic Linkage Theory (VDL) is also known by what name? Why? Overview Nature and Importance of Supervisor-Subordinate Relationship Prevalence of Misunderstandings in the Supervisor-Subordinate Relationship Dyadic View of the Supervisor-Subordinate Relationship Trait vs Behavior Leader-Member Exchange Theory (LMX) Communication Activities: Supervisor-Subordinate Trust, Immediacy, and Feedback Compliance-Gaining Communication Activities: Subordinate to Supervisor . | Unit 4 RELATIONAL CHALLENGES Superior - Subordinate Communication IMPORTANT QUESTIONS What are the primary differences inherent in the superior-subordinate relationship? What are the two types of information communicated between supervisors and subordinates? What are the distinctions between semantic-information distance and perceptual incongruence? Distinguish between upward distortion and strategic ambiguity? Why would researchers want to study leadership as a dyadic construct as opposed to traits or behaviors? Vertical Dyadic Linkage Theory (VDL) is also known by what name? Why? Overview Nature and Importance of Supervisor-Subordinate Relationship Prevalence of Misunderstandings in the Supervisor-Subordinate Relationship Dyadic View of the Supervisor-Subordinate Relationship Trait vs Behavior Leader-Member Exchange Theory (LMX) Communication Activities: Supervisor-Subordinate Trust, Immediacy, and Feedback Compliance-Gaining Communication Activities: Subordinate to Supervisor Upward Influence Women and the Supervisor-Subordinate Relationship Superior-Subordinate Communication “Those exchanges of information and influence between organizational members at least one of whom has formal (as defined by official organizational sources) authority to direct and evaluate the activities of other organizational members” Nature and Importance of Superior-Subordinate Relationship Exists when one person has formal authority to regulate the behavior of another Forms of Communication (Table 10.1, p. 175) Task and Personal Information is shared by both superiors and subordinates Information sharing, seeking, and collaboration A critical role of communication is the maintenance of an acceptable relationship between the subordinate and the supervisor. Questions Why is this relationship important for a newcomer? Why is maintaining an acceptable relationship with a subordinate crucial for a supervisor? See page 176 for specific reasons Misunderstandings in the Superior-Subordinate