tailieunhanh - Product Innovation Toolbox: A Field Guide to Consumer Understanding and Research

Consumer packaged goods companies are always challenged to introduce new product innovation that strongly resonates with consumers and that sets them apart from products currently in the market. An Ipsos global survey showed consumers rank food and beverage, personal and household products low on the list of innovative products compared to computer equipment and electron-ics (Palmer, 2009). | Product Innovation Toolbox Product Innovation Toolbox A Field Guide to Consumer Understanding and Research Edited by Jacqueline Beckley The Understanding Insight Group LLC Denville New Jersey USA Dulce Paredes . Takasago International Corporation USA Rockleigh New Jersey USA Kannapon Lopetcharat . NuvoCentric Bangkok Thailand WILEY-BLACKWELL A John Wiley Sons Ltd. Publication This edition first published 2012 2012 by John Wiley Sons Inc Wiley-Blackwell is an imprint of John Wiley Sons formed by the merger of Wiley s global Scientific Technical and Medical business with Blackwell Publishing. Editorial Offices 2121 State Avenue Ames Iowa 50014-8300 USA The Atrium Southern Gate Chichester West Sussex PO19 8SQ UK 9600 Garsington Road Oxford OX4 2DQ UK For details of our global editorial offices for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at wiley-blackwell. Authorization to photocopy items for internal or personal use or the internal or personal use of specific clients is granted by Blackwell Publishing provided that the base fee is paid directly to the Copyright Clearance Center 222 Rosewood Drive Danvers MA 01923. For those organizations that have been granted a photocopy license by CCC a separate system of payments has been arranged. The fee codes for users of the Transactional Reporting Service are ISBN-13 978-0-8138-2397-3 2012. Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names service marks trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the publisher is not engaged in rendering .