tailieunhanh - Ebook The visible librarian: Asserting your value with marketing and advocacy

"Ebook The visible librarian: Asserting your value with marketing and advocacy" present the following contents: Chapter 1 - The primacy of customer service and other basics; Chapter 2 - Doing the groundwork: marketing; Chapter 3 - Publicity: the tangibles; Chapter 4 - Public relations: the personal touchs; Chapter 5 - Advocacy: Putting it all together. |

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