tailieunhanh - Antecedent of reputation of sustainable company: A case from hospitality business in Indonesia

Hospitality industry should manage its reputation as a valuable asset for the business continuity. The hotel’s reputation is built up by the employee’s perceptions of treatment and sense of belonging and engagement of the hotel. The purpose of this study is to analyze employee’s perceptions of corporate social responsibility (CSR) activities, employee engagement, and corporate reputation that have been undertaken by the hotel industry in Jakarta and how demographic factors influence these perceptions. |