"Customer oriented software quality assurance" trang 1 - tải miễn phí từ tailieunhanh
Ebook Internet-based customer value management: Developing customer relationships online - Tymoteusz Doligalski

Ebook Internet-based customer value management: Developing customer relationships online - Tymoteusz Doligalski
162    1    1
An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality

An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality
12    112    1
Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty

Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty
10    87    1
Ebook Managing customer relationships - A strategic framework (2nd edition): Part 2

Ebook Managing customer relationships - A strategic framework (2nd edition): Part 2
270    101    1
Determinants of customer satisfaction in commercial banks: A case study in Quang Nam province, Vietnam

Determinants of customer satisfaction in commercial banks: A case study in Quang Nam province, Vietnam
14    122    0
The relationship between service quality, price perception, customer satisfaction and customer loyalty: A study in Nguoi Ban Vang – A pawn service company in Ho Chi Minh city

The relationship between service quality, price perception, customer satisfaction and customer loyalty: A study in Nguoi Ban Vang – A pawn service company in Ho Chi Minh city
12    158    0
The mediating effect of electronic trust in the effect of customer delight to e-loyalty

The mediating effect of electronic trust in the effect of customer delight to e-loyalty
7    108    1
The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City

The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City
15    85    1
Customer relationship management (CRM) and logistic customer satisfaction

Customer relationship management (CRM) and logistic customer satisfaction
11    1    1
a handbook for measuring customer satisfaction

a handbook for measuring customer satisfaction
20    132    0
Research on the relationship among e-banking service quality, customer satisfaction and customer loyalty in Vietnam

Research on the relationship among e-banking service quality, customer satisfaction and customer loyalty in Vietnam
12    114    3
The relationship between service quality, customer satisfaction and customer loyalty: A study in telecommunication industry of Laos

The relationship between service quality, customer satisfaction and customer loyalty: A study in telecommunication industry of Laos
156    172    0
Lecture Principles of Marketing - Chapter 1: Marketing: Creating and capturing customer value

Lecture Principles of Marketing - Chapter 1: Marketing: Creating and capturing customer value
36    108    0
Lecturte Logistics management - Chapter: Customer service

Lecturte Logistics management - Chapter: Customer service
29    102    0
Lecture Logistics theory - Lecture 7: Customer accomodation

Lecture Logistics theory - Lecture 7: Customer accomodation
42    71    0
Lecture Logistics theory - Lecture 8: Customer service

Lecture Logistics theory - Lecture 8: Customer service
30    92    0
The determinants of customer satisfaction when purchasing in-store cosmetics in Vietnam

The determinants of customer satisfaction when purchasing in-store cosmetics in Vietnam
14    121    4
Master Thesis in Economics: Customer relationship management in the traditional retail banks in France

Master Thesis in Economics: Customer relationship management in the traditional retail banks in France
112    161    1
Business model evolution of customer care services

Business model evolution of customer care services
12    142    0
Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty

Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty
10    134    0