tailieunhanh - Ebook Designing performance measurement systems: Theory and practice of key performance indicators - Part 1

Part 1 of ebook "Designing performance measurement systems: Theory and practice of key performance indicators" has presents the following content: quality management and process indicators; quality management systems; the concept of process; process indicators; use and abuse of indicators; human development indicator (HDI); air quality indicators; the decathlon competition; from measurement theory to indicator theory; . |