Kinh doanh - Marketing
Kinh tế quản lý
Biểu mẫu - Văn bản
Tài chính - Ngân hàng
Công nghệ thông tin
Tiếng anh ngoại ngữ
Kĩ thuật công nghệ
Khoa học tự nhiên
Khoa học xã hội
Văn hóa nghệ thuật
Sức khỏe - Y tế
Văn bản luật
Nông Lâm Ngư
Kỹ năng mềm
Luận văn - Báo cáo
Giải trí - Thư giãn
Tài liệu phổ thông
Văn mẫu
Giới thiệu
Đăng ký
Đăng nhập
Tìm
Danh mục
Kinh doanh - Marketing
Kinh tế quản lý
Biểu mẫu - Văn bản
Tài chính - Ngân hàng
Công nghệ thông tin
Tiếng anh ngoại ngữ
Kĩ thuật công nghệ
Khoa học tự nhiên
Khoa học xã hội
Văn hóa nghệ thuật
Y tế sức khỏe
Văn bản luật
Nông lâm ngư
Kĩ năng mềm
Luận văn - Báo cáo
Giải trí - Thư giãn
Tài liệu phổ thông
Văn mẫu
Thông tin
Điều khoản sử dụng
Quy định bảo mật
Quy chế hoạt động
Chính sách bản quyền
Giới thiệu
Đăng ký
Đăng nhập
0
Trang chủ
Giải Trí - Thư Giãn
Du lịch
Lecture Human resources management in the hospitality industry: Chapter 9 - Hayes, Ninemeier
Đang chuẩn bị liên kết để tải về tài liệu:
Lecture Human resources management in the hospitality industry: Chapter 9 - Hayes, Ninemeier
Thanh Quang
86
17
ppt
Đang chuẩn bị nút TẢI XUỐNG, xin hãy chờ
Tải xuống
Chapter 9 - Performance management and appraisal. The learning objectives for this chapter include: Identify the benefits of a formal employee performance appraisal program, explain the rationale for each of the four steps in a progressive disciplinary program, describe the role of employee improvement efforts as an integral part of the performance management process,. | Performance Management and Appraisal Chapter 9 Performance Management Performance management – A systematic process by which managers help employees to improve their ability to achieve goals. Performance management includes: Planning work and setting expectations Continually monitoring performance Developing employee skills Periodically appraising performance in an objective manner Rewarding good performance Performance Management Appraisal (employee) – An objective and comprehensive rating or evaluation of employees. Successful performance appraisal programs include: Performance goals set by supervisors and employees. Regular, informal feedback from supervisors. A formal method to address performance or disciplinary problems. Regular and formal appraisal. Performance Management Recognition of outstanding performance Identification of necessary improvements Clarification of work standards Opportunity to analyze and redesign jobs Identification of specific training and development needs Determine Professional Development Activities Benefits of a good performance appraisal system: Performance Management Validation of screening and selection processes Opportunity for employee feedback and suggestions Customers (internal) – Employees of the hospitality operation. Customers (external) – Guests served by the hospitality operation. Objective Method to Identify Candidates for Pay Increases and Promotion Benefits of a good performance appraisal system: Performance Management Advocate for effective appraisal Coordinate process planning & implementation Evaluate Alternative Processes Assist with Selection Decision Develop Policy, Procedures, Evaluation Forms, and Other Documents Communicate with Affected Personnel Perform Follow-up Tasks Manage Personnel Records Determine legal requirements Primary roles of HR in performance appraisal: Performance Management Absolute standard – Measuring an employee’s performance against an established standard. Relative . | Performance Management and Appraisal Chapter 9 Performance Management Performance management – A systematic process by which managers help employees to improve their ability to achieve goals. Performance management includes: Planning work and setting expectations Continually monitoring performance Developing employee skills Periodically appraising performance in an objective manner Rewarding good performance Performance Management Appraisal (employee) – An objective and comprehensive rating or evaluation of employees. Successful performance appraisal programs include: Performance goals set by supervisors and employees. Regular, informal feedback from supervisors. A formal method to address performance or disciplinary problems. Regular and formal appraisal. Performance Management Recognition of outstanding performance Identification of necessary improvements Clarification of work standards Opportunity to analyze and redesign jobs Identification of specific training and .
TÀI LIỆU LIÊN QUAN
Lecture Human resources management in the hospitality industry (2nd edition): Chapter 1 - David K. Hayes, Jack D. Ninemeier
Lecture Human resources management in the hospitality industry: Chapter 1 - Hayes, Ninemeier
Lecture Human resources management in the hospitality industry (2nd edition): Chapter 3 - David K. Hayes, Jack D. Ninemeier
Lecture Human resources management in the hospitality industry (2nd edition): Chapter 6 - David K. Hayes, Jack D. Ninemeier
Lecture Human resources management in the hospitality industry: Chapter 3 - Hayes, Ninemeier
Lecture Human resources management in the hospitality industry: Chapter 6 - Hayes, Ninemeier
Lecture Human resources management in the hospitality industry (2nd edition): Chapter 12 - David K. Hayes, Jack D. Ninemeier
Lecture Human resources management in the hospitality industry: Chapter 13 - Hayes, Ninemeier
Lecture Human resources management in the hospitality industry (2nd edition): Chapter 9 - David K. Hayes, Jack D. Ninemeier
Lecture Human resources management in the hospitality industry: Chapter 9 - Hayes, Ninemeier
crossorigin="anonymous">
Đã phát hiện trình chặn quảng cáo AdBlock
Trang web này phụ thuộc vào doanh thu từ số lần hiển thị quảng cáo để tồn tại. Vui lòng tắt trình chặn quảng cáo của bạn hoặc tạm dừng tính năng chặn quảng cáo cho trang web này.