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Hotel management - Vietnam tourism occupational standards

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VTOS development methodology; VTOS levels and qualifications; VTOS competency units; conduct a staff performance review; deliver a group training session; prepare and analyse financial statements and reports; manage front office operations; handle staff grievances and resolve problems; procure products or services. | VTOS MANAGEMENT I RY OF CULTURE SPORTS AND TOURISM rNAM NATIONAL ADMINISTRATION OF TOURISM Tiêu chuẩn nghề Du lịch Việt Nam Vietnam Tourism Occupational Standards MINISTRY OF CULTURE SPORTS AND TOURISM VIETNAM NATIONAL ADMINISTRATION OF TOURISM VIETNAM TOURISM OCCUPATIONAL STANDARDS HOTEL MANAGEMENT VTOS Tiêu chuẩn nghề Du lịch Việt Nam Vietnam Tourism Occupational Standards Hanoi .