Đang chuẩn bị liên kết để tải về tài liệu:
The relationship between satisfaction, trust and repurchase intention: Examining the moderating role of word of mouth

Đang chuẩn bị nút TẢI XUỐNG, xin hãy chờ

Underlying by Cognitive Dissonance Theory, this study aims to examine the moderating effect of word of mouth (WOM) on the relationship between consumers’ satisfaction and trust. The research also emphasizes on figuring out the differences in moderating effects of WOM between online and conventional shopping context. In addition, the impact of trust on repurchase intention is also investigated. | The relationship between satisfaction, trust and repurchase intention: Examining the moderating role of word of mouth

TÀI LIỆU LIÊN QUAN

A study on relationship between job satisfaction and organizational role stress of women extension personnel

Do organizational citizenship behavior and work satisfaction mediate the relationship between spiritual leadership and employee performance?

The relationship between service quality, price perception, customer satisfaction and customer loyalty: A study in Nguoi Ban Vang – A pawn service company in Ho Chi Minh city

Modeling the relationship between perceived values, e-satisfaction, and e-loyalty,

Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty

The relationship between website quality and E-satisfaction: A case study of four-and five-starred hotels in Hội An city of Quảng Nam province

The relationship between the behavior of transformational leader and job satisfaction of medical staff working in laboratory and blood bank department- King Fahad hospital, Hofuf, Alhassa, K.S.aA

Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

Islamic job satisfaction, organizational commitment, and intention to leave: Moderating role of Islamic work ethics

The relationship between big 5 personality traits and life satisfaction of among NCC women students