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Cisco Unified Contact Center Enterprise (UCCE) phần 4

Hình 6-8 cho thấy một ví dụ về cấu hình bằng cách sử dụng trình cài đặt web mới, trong khi đó Hình 6-9 cho thấy việc cài đặt / cấu hình của một PG, trong phiên bản 8.0 sử dụng phương pháp truyền thống. | Chapter 6 UCCE Platform Deployment 73 Figure 6-8 shows an example of configuration using the new web installer whereas Figure 6-9 shows the installation configuration of a PG which in version 8.0 uses the traditional method. Figure 6-8 New Web-Based Installer Figure 6-9 Old-Style Installer Still Used for the PGs in UCCE 8.0 From the Library of www.wowebook.com 74 Cisco Unified Contact Center Enterprise UCCE Tip A useful feature of version 8.0 is that you can specify a service release to be installed. The application of the service release is a two-step process because the server usually reboots after the initial phase of installation but it does automatically resume with the service release after logging in. Installation Order Chapter 11 Nodes and Processes examines all the different processes that run on a UCCE server and you can observe a preferred startup order to minimize the number of errors observed. A similar order also exists when performing an initial installation. Note The installation order detailed in this section is my preference based on the many UICM and UCCE installations I have performed over the years. Every experienced UCCE engineer is likely to have a slightly different way that he approaches an installation. When I perform an install I like to check each node along the way so that if I have made an error it can be quickly rectified rather than trying to troubleshoot several errors when all the nodes have been installed. This installation order assumes that the Windows OS domain structure SQL Server third-party tools and network infrastructure including network services DNS and HOSTS files are already in place. It is worth double-checking these before commencing with the installation especially if they were installed by a different engineer. I recommend that you also perform a series of network ping tests to check connectivity for the public and private IP addresses. Installing UCCE Logger A The steps for installing UCCE Logger A are as follows