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Cisco Unified Contact Center Enterprise (UCCE) phần 3

. Bạn sẽ tìm hiểu thêm về các công nghệ này một chút sau đó. Vẻ đẹp của việc sử dụng các dịch vụ Web là các máy khách và máy chủ có thể sử dụng bất kỳ công nghệ, bất kỳ ngôn ngữ, bởi vì nhà cung cấp cần phải biết được nơi để tàu thứ tự! Thêm đoạn mã sau vào một file mới trong thư mục kinh doanh | Chapter 5 UCCE Road Map This chapter covers the following subjects The Cisco software maintenance lifecycle The road map of how Cisco UCCE has evolved into its current product suite Key features that have been introduced with each software revision All UCCE engineers are aware of a customer who is running an old software platform that has never been updated or patched. The customer s server only gets rebooted during a power outage and he has never had any issues. Fortunately these customers are few and far between. The majority of enterprises running any type of mission-critical platform pay regular attention to maintaining their systems with recent updates and the latest security and system best practices. Software support is an essential service provided by vendors. Supporting multiple software versions can become expensive and unmanageable so vendors typically support only the most recent major software versions of their products. To give customers adequate notice about new releases and the phasing out of old software versions the majority of vendors have some form of software product lifecycle. Cisco Software Product Lifecycle The Cisco software product lifecycle provides a framework for software availability its support and maintenance and eventually the software s end of support and withdrawal from distribution. Software Phases The various phases of the software product lifecycle can be broken down into the following as illustrated in Figure 5-1 From the Library of www.wowebook.com 44 Cisco Unified Contact Center Enterprise UCCE Early release Early-release software is usually provided only to Cisco partners and developers so that the third party can get an understanding of the features and changes before customer installations are required. FCS EoS Last date of support EoS Announcement EoSW Early Release Figure 5-1 Cisco Software Product Lifecycle First customer shipment FCS Also called general availability this is the first day of release when the software .