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Best Practives in Leadership Development & Organization Change 22. Mục đích của cuốn cẩm nang này là cung cấp cho bạn tất cả các yếu tố cần thiết và thiết thực làm thế nào để phát triển khả năng tổ chức, thực hiện một thay đổi tốt nhất và sáng kiến lãnh đạo trong tổ chức của bạn một cách hiệu quả và tốt nhất. | 180 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE manager global executive development for GE Capital. In this role she spearheaded the Executive Leadership Development Symposium ELDS a successful program aimed at developing senior leaders. Before beginning her GE career in 1998 as part of GE Capital s Leadership Development team Linda held various human resource roles with Paine Webber Chemical Chase Bank and several government-related offices in New York and Washington D.C. Linda holds a bachelor of arts from Nazareth College a masters of public administration from Russell Sage College and a Ph.D. in organizational development from Benedictine University. CHAPTER SEVEN Hewlett-Packard This case study describes the dynamic transformation process of HP sanctioned by the CEO in which over 8 000 managers throughout the world were developed through key principles of accelerating high performance and alignment and executing with accountability. The program s most successful key features of on-the-job support continuous evaluation coaching business mapping and rapid decision making enabled the program to show value of fifteen times its cost as well as contribute to the success of the merger with Compaq. OVERVIEW 182 DIAGNOSIS AND ASSESSMENT 182 PROGRAM DESIGN 183 PROGRAM IMPLEMENTATION 185 ON-THE-JOB SUPPORT 186 EVALUATION 187 Immediate Post-Program Evaluations 187 Thematic Analysis of Follow-Through 187 Three-Month Post-Program Financial Analysis 189 CONCLUSION 191 Exhibit 7.1 The Follow-Through Process for Dynamic Leadership 191 Exhibit 7.2 Distribution of Follow-Through Objectives in Dynamic Leadership Programs 192 Exhibit 7.3 Distribution of Most Valued Aspects of Dynamic Leadership Programs 193 ENDNOTES 193 ABOUT THE CONTRIBUTORS 194 181 182 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE OVERVIEW In late 1999 Carly Fiorina the then recently appointed CEO at Hewlett-Packard launched a campaign to Reinvent HP. This chapter .