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Lecture Business ethics: How to design and manage ethical organizations: Chapter 1 - Denis Collins
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Chapter 1 - Unethical behaviors in organizations and human nature. The goals of this chapter are: Explain the competitive advantages of creating and maintaining an ethical organization, appreciate that unethical behaviors occur in all organizational operations, identify common types of unethical behaviors,. | UNETHICAL BEHAVIORS IN ORGANIZATIONS AND HUMAN NATURE Chapter One Visit http://wileymanagementupdates.com/ for the latest in business news stories. Copyright © 2012 John Wiley & Sons Chapter 1 Learning Objectives Explain the competitive advantages of creating and maintaining an ethical organization Appreciate that unethical behaviors occur in all organizational operations Identify common types of unethical behaviors Understand that unethical behaviors can be very costly to organizations Describe different theories of human nature and the stages of moral development Discuss why good people occasionally behave unethically Chapter 1: Collins, Business Ethics Daily Occurrence of Ethical Dilemmas Ethics is the set of principles a person uses to determine whether an action is good or bad. People experience a multitude of ethical dilemmas on a daily basis. Almost every decision and action a person makes impacts other people. Chapter 1: Collins, Business Ethics Daily Occurrence of Ethical . | UNETHICAL BEHAVIORS IN ORGANIZATIONS AND HUMAN NATURE Chapter One Visit http://wileymanagementupdates.com/ for the latest in business news stories. Copyright © 2012 John Wiley & Sons Chapter 1 Learning Objectives Explain the competitive advantages of creating and maintaining an ethical organization Appreciate that unethical behaviors occur in all organizational operations Identify common types of unethical behaviors Understand that unethical behaviors can be very costly to organizations Describe different theories of human nature and the stages of moral development Discuss why good people occasionally behave unethically Chapter 1: Collins, Business Ethics Daily Occurrence of Ethical Dilemmas Ethics is the set of principles a person uses to determine whether an action is good or bad. People experience a multitude of ethical dilemmas on a daily basis. Almost every decision and action a person makes impacts other people. Chapter 1: Collins, Business Ethics Daily Occurrence of Ethical Dilemmas Examples of Ethical Dilemmas: Should you arrive at work early, on time, or late? Should you submit adequate work that meets a deadline or submit the highest quality work possible and miss the deadline? Should you inform your boss about your colleague's questionable work habits? Should the organization incur additional costs for environmental protection technologies not required by law? Should you leave work at the designated time or cancel after work plans and stay late to finish a project? Chapter 1: Collins, Business Ethics Unethical Behaviors at Work Ethics Resource Center 2009 Survey on types of ethical misconduct respondents observed most within the previous 12 months (top 5): Company resource abuse Abusive or intimidating behavior toward employees Lying to employees Email or internet abuse Conflicts of interest Chapter 1: Collins, Business Ethics Unethical Behaviors at Work These ethical misconducts were observed in both large firms and small firms, and in all sectors .