tailieunhanh - Lecture Business ethics: How to design and manage ethical organizations: Chapter 6 - Denis Collins

Chapter 6 - Ethics training. The main goals of this chapter are to: Discuss the importance of organizational trust, describe the extent of ethics training nationwide, understand the shortcomings of web-based ethics training programs,. | ETHICS TRAINING Chapter Six Visit for the latest in business news stories. Copyright © 2012 John Wiley & Sons Chapter 6 Learning Objectives Discuss the importance of organizational trust Describe the extent of ethics training nationwide Understand the shortcomings of web-based ethics training programs Develop 10 types of ethics training workshops Create business ethics scenarios for workshop discussion Administer ethics personality surveys Assess the ethics training workshop Chapter 6, Collins: Business Ethics Building Trust and an Ethical Culture Chapter 6, Collins: Business Ethics W. Edwards Deming stated, “Trust is mandatory for optimization of a system Without trust, each component will protect its own immediate interests to its own long term detriment, and to the detriment of the entire system” Organizational trust refers to having a positive attitude that another member of the organization will be fair and not take advantage of one’s . | ETHICS TRAINING Chapter Six Visit for the latest in business news stories. Copyright © 2012 John Wiley & Sons Chapter 6 Learning Objectives Discuss the importance of organizational trust Describe the extent of ethics training nationwide Understand the shortcomings of web-based ethics training programs Develop 10 types of ethics training workshops Create business ethics scenarios for workshop discussion Administer ethics personality surveys Assess the ethics training workshop Chapter 6, Collins: Business Ethics Building Trust and an Ethical Culture Chapter 6, Collins: Business Ethics W. Edwards Deming stated, “Trust is mandatory for optimization of a system Without trust, each component will protect its own immediate interests to its own long term detriment, and to the detriment of the entire system” Organizational trust refers to having a positive attitude that another member of the organization will be fair and not take advantage of one’s vulnerability or dependency in a risky situation Building Trust and an Ethical Culture Trust eliminates psychological barriers separating employers and employees Trust creates economic benefits through enhanced individual and organizational performance Hard-earned trust can quickly disappear when violated, which can hamper organizational performance Chapter 6, Collins: Business Ethics Ethical work cultures lead to greater accountability through clearly defined standards and shared expectations Managers and other employees lose credibility and legitimacy when their promises are broken and their words are no longer believed Extent of Ethics Training Organizations may be tempted to eliminate ethics training as an extraneous expense when budgets are tight, but this is exactly when ethics training is needed most Employees who tend toward the relativistic belief that cutting ethical corners may be necessary to “save the organization” might sound heroic in the short term, but these actions