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Lecture Management: Unit 3 - Ngô Quý Nhâm

Lecture "Management - Unit 9: Decision making" content presentation: The Decision-making process, the manager as decision maker, decision making for today ’s world. Invite you to consult. | Steven P. Robbins Mary Coulter Unit 03 DECISION MAKING L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. The Decision-Making Process Define decision and decision-making process. Describe the eight steps in the decision-making process. The Manager as Decision Maker Discuss the assumptions of rational decision making. Describe the concepts of bounded rationality satisficing and escalation of commitment. Explain what intuition is and how it affects decision making. Contrast programmed and nonprogrammed decisions. Copyright 2005 Prentice Hall Inc. All rights reserved. 6-2 L E A R N I N G O U T L I N E cont d Follow this Learning Outline as you read and study this chapter. The Manager as Decision Maker cont d Contrast the three decision-making conditions. Explain maximax maximin and minimax decision choice approaches. Describe the four decision making styles. Discuss the twelve decision-making biases managers may exhibit. Describe how manager can deal with the negative effects of decision errors and biases. Explain the managerial decision-making model. .