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Lecture Introduction to MIS: Chapter 13 - Jerry Post

In this chapter, the following problems will be discussed: How is an MIS department managed? Is the MIS department doing a good job? What roles and tasks does the MIS department perform? What MIS jobs are available, and how much will it cost to hire IT employees? Do you really need to run all of the MIS operations yourself?,. | Introduction to MIS Chapter 13 Organizing the MIS Resources Jerry Post Technology Toolbox: e-Mail Rules Technology Toolbox: Managing Projects Cases: Energy 1 Outline How is an MIS department managed? Is the MIS department doing a good job? What roles and tasks does the MIS department perform? What MIS jobs are available, and how much will it cost to hire IT employees? Do you really need to run all of the MIS operations yourself? Who should control IT resources? How can Internet technologies be used internally to centralize data but still support decentralized user access? Why is the MIS department involved in so many conflicts? How do you solve them? 2 Organizing IS Resources 3 Hardware administration and operations Software development Support end user development Database administration Advocacy Network management Software training and support Internet and e-business MIS Roles Hardware administration Software support Network management Software development End user support E-business/Internet DB administration Advocacy Security Security 4 Network and Telecommunications Hardware Repair Training and User Support Some MIS Roles Managing IS Managing Workers Hiring, Evaluating, Training Are IT certifications useful? No good answer. Are employers looking for narrowly-defined list of skills, or intelligent, adaptable workers? Planning and Integration A start of the discussion on centralization v. decentralization. MIS needs to fit within the organizational structure. Evaluation, Oversight, and Control User satisfaction evaluation of IT. Chargeback (transfer pricing). Difficult to set correct prices. Gives some control (yes/no) to users. IT oversight committees IS Management Operations Networks Systems Development User Support Computerworld 1995 Salary Survey CIO/VP IS $91,568 Director IS Operations 72,982 Networks 70,050 Systems Development 72,982 Computer manager $49,545 Supervisor 39,525 Lead operator 30,304 Operator 25,383 Technical specialist 36,801 Telecom. manager | Introduction to MIS Chapter 13 Organizing the MIS Resources Jerry Post Technology Toolbox: e-Mail Rules Technology Toolbox: Managing Projects Cases: Energy 1 Outline How is an MIS department managed? Is the MIS department doing a good job? What roles and tasks does the MIS department perform? What MIS jobs are available, and how much will it cost to hire IT employees? Do you really need to run all of the MIS operations yourself? Who should control IT resources? How can Internet technologies be used internally to centralize data but still support decentralized user access? Why is the MIS department involved in so many conflicts? How do you solve them? 2 Organizing IS Resources 3 Hardware administration and operations Software development Support end user development Database administration Advocacy Network management Software training and support Internet and e-business MIS Roles Hardware administration Software support Network management Software development End user support .