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A Web-Based Decision Support System for Evaluation of Educational Management: A Case Study of University in Vietnam

The study is to develop a DSS application for evaluation of training quality and quality assurance in educational management of university. The study has opened a new way of DSS application in educational management. For VNU training model, Web-based DSS application using TQM factors is the first academic research achievement in Vietnam and Asia. | 10 14 2014 A Web-Based Decision Support System for Evaluation of Educational Management A Case Study of University in Vietnam Hai Van Pham HUST Ritsumeikan Univ. Vatcharaporn Esichaikul Computer Science and Information Management Asian Institute of Technology Objectives The study is to develop a DSS application for evaluation of training quality and quality assurance in educational management of university To understand and analyze the principle of both TQM factors of training quality quality assurance of higher education in university s management. To apply a method of Analytic Hierarchy Process AHP in DSS in order to evaluate quality of educational management effectively in university. To develop and implement Web-based DSS using a case study of Vietnam National University Hanoi VNU to evaluate training quality and quality assurance based on TQM factors. 2 1 10 14 2014 Study Contributions To research in DSS environment To study TQM factors To research a model of USA Europe Asia Vietnam and VNU in educational management using TQM factors . To find out a DSS technique for evaluation of educational management To analyse TQM factors in AHP model application for a case study of VNU To build DSS phases such as Analysis design DSS application development in a case study of VNU To develop Web-based DSS application for a case study of VNU To implement Web-based DSS application completed successfully 4 2 10 14 2014 Scope of Study Domain Training quality and quality assurance in higher education of university TQM factors for evaluation of educational management The scope of system a case study of Vietnam National University Hanoi VNU Web-based DSS application developed and implemented successfully Web-based DSS application for a case study of VNU 5 6