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Lecture Crafting and executing strategy (17/e): Chapter 11 - Arthur A. Thompson, A. J. Strickland III, John E. Gamble

Chapter 11 - Managing internal operations: Actions that promote good strategy execution. After studying this chapter you will be able to: Learn why resource allocation should always be based on strategic priorities; understand why policies and procedures should be designed to facilitate good strategy execution; understand why and how benchmarking, best-practices adoption, and tools for continuously improving the performance of value chain activities help an organization achieve operating excellence and superior strategy execution; | Chapter 11: Managing Internal Operations: Actions That Promote Good Strategy Execution Screen graphics created by: Jana F. Kuzmicki, Ph.D. Troy University Chapter Learning Objectives Learn why resource allocation should always be based on strategic priorities. Understand why policies and procedures should be designed to facilitate good strategy execution. Understand why and how benchmarking, best-practices adoption, and tools for continuously improving the performance of value chain activities help an organization achieve operating excellence and superior strategy execution. Understand the role of information and operating systems in enabling company personnel to carry out their strategic roles proficiently. Learn how and why the use of well-designed incentives and rewards can be management’s single most powerful tool for promoting proficient strategy execution and operating excellence. Chapter Roadmap Marshaling Resources Behind the Drive for Good Strategy Execution Instituting Policies and Procedures that Facilitate Strategy Execution Adopting Best Practices and Striving for Continuous Improvement Installing Information and Operating Systems Tying Rewards and Incentives to Strategy Execution MARSHALING RESOURCES BEHIND THE DRIVE FOR GOOD STRATEGY EXECUTION 11- Allocating Resources to Support Strategy Execution Allocating resources in ways to support effective strategy execution involves Funding strategic initiatives that can make a contribution to strategy implementation Funding efforts to strengthen competencies and capabilities or to create new ones Shifting resources — downsizing some areas, upsizing others, killing activities no longer justified, and funding new activities with a critical strategy role INSTITUTING POLICIES AND PROCEDURES TO FACILITATE STRATEGY EXECUTION 11- Role of new policies Channel behaviors and decisions to promote strategy execution Counteract tendencies of people to resist chosen strategy Too much policy can | Chapter 11: Managing Internal Operations: Actions That Promote Good Strategy Execution Screen graphics created by: Jana F. Kuzmicki, Ph.D. Troy University Chapter Learning Objectives Learn why resource allocation should always be based on strategic priorities. Understand why policies and procedures should be designed to facilitate good strategy execution. Understand why and how benchmarking, best-practices adoption, and tools for continuously improving the performance of value chain activities help an organization achieve operating excellence and superior strategy execution. Understand the role of information and operating systems in enabling company personnel to carry out their strategic roles proficiently. Learn how and why the use of well-designed incentives and rewards can be management’s single most powerful tool for promoting proficient strategy execution and operating excellence. Chapter Roadmap Marshaling Resources Behind the Drive for Good Strategy Execution .