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GENERAL INSURANCE FUNDAMENTALS

The most commonly listed Characterizations of Suspicious Activity (in whole or in part) were BSA/Money Laundering/Structuring and Other – the aggregated totals of which accounted for 85 percent of all reported suspected illicit activity. Comparing the degree to which these suspected illicit activities were reported by the insurance industry during the filing period for this study, against the rates for the same suspected illicit activities as listed by SAR filers overall, cumulatively since the inception of each record type, the top two characterizations reflect those which also are reported on the Casino and Card Club SARs. In an analogous fashion, Se- curities. | GENERAL INSURANCE FUNDAMENTALS March 2011 C l AG Insurance Australia Group AGENDA Part 1 - Understanding insurance basics Part 2 - Industry thematics Part 3 - Key drivers in an insurer s financials Part 4 - IAG s businesses Part 5 - Capital management 2 OIAG Insurance Australia Group PART 1 UNDERSTANDING INSURANCE .