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The effect of service quality on customer satisfaction in fitness firms

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This research was conducted to test the model of strategic human resource management as a competitive advantage in the construction industry specially to identify factors related to achieving competitive advantage in this industry. The empirical data were drawn from 174 construction companies in Indonesia using questionnaire method. Structural Equation Modeling techniques was used to analyze the conceptualized relationship model. | The effect of service quality on customer satisfaction in fitness firms

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The effect of service quality on customer satisfaction in fitness firms

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