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Lecture Business and administrative communication: Chapter 8 - Kitty O. Locker, Donna S. Kienzler

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Chapter 8 - Working and writing in teams. In this chapter, students will be able to understand: Different kinds of productive and nonproductive roles in teams, group decision-making strategies, characteristics of successful teams, techniques for resolving conflict, techniques for making meetings effective, technologies to use in teamwork, techniques for collaborative writing. | Lecture Business and administrative communication: Chapter 8 - Kitty O. Locker, Donna S. Kienzler