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Ebook Operations management - Creating value along the supply chain (7th edition): Part 1

(BQ) Part 1 book "Operations management - Creating value along the supply chain" has contents: Introduction to operations and supply chain management, quality management, statistical process control, product design, service design, project management, project management,. and other contents. | www.downloadslide.com www.downloadslide.com This page intentionally left blank E1FFIRS01.qxd 8/5/10 11:37 AM Page i www.downloadslide.com E1FFIRS01.qxd 8/5/10 11:37 AM Page ii www.downloadslide.com E1FFIRS01.qxd 8/5/10 11:37 AM Page iii www.downloadslide.com 7 TH EDITION Operations Management Creating Value Along the Supply Chain Roberta S. Russell Professor Virginia Polytechnic Institute and State University Bernard W. Taylor III R. B. Pamplin Professor Virginia Polytechnic Institute and State University JOHN WILEY & SONS, .