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Lecture Operations management (11/e): Chapter 17 - William J. Stevenson

Chapter 17 entitled 'Project management' deals with some behavioural and implementation aspects besides introducing the basic concepts of project management. Projects typically bring together people with diverse knowledge and skills, most of whom remain associated with the project for less than its full life. | Project Management McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. You should be able to: Discuss the behavioral aspects of projects in terms of project personnel and the project manager Explain the nature and importance of a work breakdown structure in project management Give a general description of PERT/CPM techniques Construct simple network diagrams List the kinds of information that a PERT or CPM analysis can provide Analyze networks with deterministic times Analyze networks with probabilistic times Describe activity ‘crashing’ and solve typical problems 17- Student Slides Projects Unique, one-time operations designed to accomplish a specific set of objectives in a limited time frame Examples: The Olympic Games Producing a movie Software development Product development ERP implementation 17- Student Slides WBS A hierarchical listing of what must be done during a project Establishes a logical framework for identifying the . | Project Management McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. You should be able to: Discuss the behavioral aspects of projects in terms of project personnel and the project manager Explain the nature and importance of a work breakdown structure in project management Give a general description of PERT/CPM techniques Construct simple network diagrams List the kinds of information that a PERT or CPM analysis can provide Analyze networks with deterministic times Analyze networks with probabilistic times Describe activity ‘crashing’ and solve typical problems 17- Student Slides Projects Unique, one-time operations designed to accomplish a specific set of objectives in a limited time frame Examples: The Olympic Games Producing a movie Software development Product development ERP implementation 17- Student Slides WBS A hierarchical listing of what must be done during a project Establishes a logical framework for identifying the required activities for the project Identify the major elements of the project Identify the major supporting activities for each of the major elements Break down each major supporting activity into a list of the activities that will be needed to accomplish it 17- Student Slides PERT (program evaluation and review technique) and CPM (critical path method) are two techniques used to manage large-scale projects By using PERT or CPM Managers can obtain: A graphical display of project activities An estimate of how long the project will take An indication of which activities are most critical to timely project completion An indication of how long any activity can be delayed without delaying the project 17- Student Slides Network diagram Diagram of project activities that shows sequential relationships by use of arrows and nodes Activity on arrow (AOA) Network diagram convention in which arrows designate activities Activity on node (AON) Network convention in which nodes designate activities