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Lecture Organisational behaviour on the Pacific rim: Chapter 3 - Steve McShane, Tony Travaglione

Chapter 3 - Perception and personality in organisations. Chapter learning objectives: Outline the perceptual process, explain how we perceive ourselves and others through social identity, discuss the accuracy of stereotypes, describe the attribution process and two attribution errors, diagram the self-fulfilling prophecy process, discuss three types of diversity initiatives, explain how the johari window can help improve our perceptions,. | Perception and personality in organisations Chapter learning objectives Outline the perceptual process. Explain how we perceive ourselves and others through social identity. Discuss the accuracy of stereotypes. Describe the attribution process and two attribution errors. Diagram the self-fulfilling prophecy process. Discuss three types of diversity initiatives. Explain how the Johari Window can help improve our perceptions. Identify the ‘Big Five’ personality dimensions. Discuss the psychological dimensions identified by Jung and measured in the Myers-Briggs Type Indicator. After 200 unsuccessful job applications, Chris Toye concluded that Australian employers are biased against older people. Perceptions and age bias © Ian Cugley/News Limited Selective attention Emotions and behaviour Organisation and interpretation Perceptual process model Environmental stimuli Feeling Hearing Seeing Smelling Tasting Selective attention Characteristics of the object size, intensity, . | Perception and personality in organisations Chapter learning objectives Outline the perceptual process. Explain how we perceive ourselves and others through social identity. Discuss the accuracy of stereotypes. Describe the attribution process and two attribution errors. Diagram the self-fulfilling prophecy process. Discuss three types of diversity initiatives. Explain how the Johari Window can help improve our perceptions. Identify the ‘Big Five’ personality dimensions. Discuss the psychological dimensions identified by Jung and measured in the Myers-Briggs Type Indicator. After 200 unsuccessful job applications, Chris Toye concluded that Australian employers are biased against older people. Perceptions and age bias © Ian Cugley/News Limited Selective attention Emotions and behaviour Organisation and interpretation Perceptual process model Environmental stimuli Feeling Hearing Seeing Smelling Tasting Selective attention Characteristics of the object size, intensity, motion, repetition, novelty Perceptual context Characteristics of the perceiver values and attitudes perceptual defence expectations condition us to expect events Perceptual organisation/interpretation Perceptual grouping principles trends similarity/proximity closure Mental models broad world-views or ‘theories-in-use’ can blind people to potentially better perspectives An individual’s social identity ACME widget employee Social identity theory Live in Australia Monash University graduate Employees at other firms People living in other countries Graduates from other schools Social identity theory features Comparative process compare characteristics of our groups with other groups Homogenisation process perceive that everyone in a group has similar characteristics Contrasting process form less favourable images of people in groups other than our own Professors are absent-minded Our instructor is a professor Our instructor is absent-minded The stereotyping process Assign .