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UNIT 5. ONLINE FACILITATION LESSON 2. FACE-TO-FACE AND ONLINE FACILITATIONNOTE

The role of the facilitator, both online and offline, is to make it easier for groups to work together and achieve their goals. While there are many similarities between face-to-face and online groups, and the core facilitation tasks are the same, there are also important differences. As a consequence, an online facilitator needs to handle certain tasks and challenges in a different and new way, or deal with completely new problems. This lesson will focus on these differences. | Information Management Resource Kit Module on Building Electronic Communities and Networks UNIT 5. ONLINE FACILITATION LESSON 2. FACE-TO-FACE AND ONLINE FACILITATION NOTE Please note that this PDF version does not have the interactive features offered through the IMARK courseware such as exercises with feedback pop-ups animations etc. We recommend that you take the lesson using the interactive courseware environment and use the PDF version for printing the lesson and to use as a reference after you have completed the course. FAO 2006 5. Online Facilitation - 2. Face-to-face and Online Facilitation - page 1 Objectives At the end of this lesson you will be able to identify similarities and differences between face-to-face and online facilitation. Introduction The role of the facilitator both online and offline is to make it easier for groups to work together and achieve their goals. While there are many similarities between face-to-face and online groups and the core facilitation tasks are the same there are also important differences. As a consequence an online facilitator needs to handle certain tasks and challenges in a different and new way or deal with completely new problems. This lesson will focus on these differences. 5. Online Facilitation - 2. Face-to-face and Online Facilitation - page 2 Online and offline groups The two most important differences between face-to-face and online groups relate to space and time An online meeting workshop or discussion takes place with participants in different places and usually asynchronously - with participants separated in time as well as place. A face-to-face meeting workshop or discussion takes place with all participants in the same place at the same time. Online and offline groups Time and place influence many aspects of the group In a face-to-face group. In an online group. Verbal communication is the main mode of communication supported by non-verbal communication such as body-language behaviour and visible .