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VEHICLE CERTIFICATION AGENCY - VCA BUSINESS PLAN 2012 - 13

The global economy is coming under growing pressure to pay for the restoration of damaged environments. But this economic engine is being asked to help solve other pressing problems at the same time. The challenge is to solve all of these problems in a sustainable manner, so as to generate continuing development. Despite ambiguities about definitions, there is now widespread support for sustainable development principles within the business community. However, for that support to grow, it will be important to recognize and reward initiatives that are being taken to turn the concept into reality | VEHICLE CERTIFICATION AGENCY VCA BUSINESS PLAN 2012 - 13 Eastgate Office Centre Eastgate Road BRISTOL BS5 6XX Telephone 0117 951 5151 FacSimile 0117 952 4103 Web site www.dft.gov.uk vca e-mail enquiries@vca.gov.uk Crown copyright 2012 Department for Transport VCA Business Plan 2012-13 1 This page is deliberately left blank VCA Business Plan 2012-13 2 VCA BUSINESS PLAN 2012 - 13 VCA VISION Delivering a Safe Environment CONTENTS PAGE NO. Foreword from the Chief Executive of VCA 4 Introduction and Summary 5 Strategic Outcomes 7 Strategic Direction and Developments 8 Progression in 2011-12 9 The European and UK Domestic Regulatory Climate 10 Evidence and Research 11 Data and Information Assurance 12 Estates 13 Sustainability 13 Workforce 13 Diversity 14 Business Development 14 Performance Measures 2012-2013 15 Risks to Achieving the Plan 16 Glossary 17 Annex I - Financial and Resourcing Forecasts 18 VCA Business Plan 2012-13