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Coaching, Mentoring and Managing breakthrough strategies 1 PHẦN 3

StaffCoaches tốt nhất ™ không phản ứng - họ hành động. Họ sử dụng sự kiên nhẫn để lợi thế của họ. Các khía cạnh khác không kém quan trọng của sự kiên nhẫn là khả năng của huấn luyện viên phải hiểu rằng nó cần có thời gian cho người dân để đồng hóa thay đổi. Bạn phải kiên nhẫn với những người. | 1 Coaching Mentoring and Managing Involvement means getting out from behind your desk and going to where your staff is. The best StaffCoaches don t react they act. They use patience to their advantage. The other equally critical aspect of patience is the ability of the coach to understand that it takes time for people to assimilate change. You have to be patient with people. Some of your team will get it immediately. Others might linger over a step or process to the point that you are grinding your teeth. Patience. Believing in people means believing in the long haul for people to develop. Balance the long-term benefits of developing talent with the shortterm business goals whenever you make decisions. Involvement Involvement means just that working with your people. It is caring enough for people to attempt to understand their experiences. It s getting out from behind your desk and going to where your staff is. It s finding out what s going on with your people. It s being interested enough to find out the significant facts about family background ethnic origins special hardship situations ambitions and drive as well as what types of people they are shy outgoing easy to please suspicious etc. It s involving yourself so you can best involve them. Personal knowledge can be the very means by which you convince them to try again or that it is worth it. For example hearing that one of your foremen will soon be a new father can help explain his recent absentmindedness. But taking extra time to know him better will alert you that the child his wife miscarried several years ago had Down s syndrome. His concerns therefore go deeper than mere nervousness and could result in major errors maybe even an extended absence. Involving the staff in the management of their own jobs is the other implication of this value. It is a key element in developing employee loyalty and buy in. It helps you know how to motivate team members while allowing them to control their jobs. This is .