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Digital transformation at Vietnamese banks today – difficulties to solve

Digital transformation in banking integrates digitalization and technology into all banking sectors. This integration has great significance to the development of the banking industry in modifying and upgrading business processes and optimizing customers’ needs in banking services. However, there are still challenges in the new context after Covid 19, artificial intelligence, information security in the industrial revolution 4.0, high-quality personnel, and governance at digital banks. The article will focus on clarifying the nature of digital banking and the challenges of digital transformation in Vietnamese banks in the new context, thereby suggesting some solutions to develop digital transformation at Vietnamese banks in the coming time. |