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Ebook Evaluation of library and information services
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"Ebook Evaluation of library and information services" presents the following content: Chapter 1: identifying performance issues for evaluation, chapter 2: quantitative methods, chapter 3: qualitative methods, chapter 4: pitfalls and progress, chapter 5: case studies and future developments, chapter 6: performance measurement for the electronic library, chapter 7: further reading, chapter 8: list of organisations. |