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The impacts of outsourcing on the performance and service quality of restaurants: A case study of Danang City
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This article "The impacts of outsourcing on the performance and service quality of restaurants: A case study of Danang City" aimed at providing readers the evaluation of the impacts of outsourcing in the hospitality industry on performance and service quality within the context that restaurants and hotels are short of staffs post COVID-19 after they attempted to cut down a number of employees in order to reduce the operational costs and maintain the operations of business establishments. |