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Lecture Operations and supply chain management: The Core (3/e) – Chapter 10: Quality management and six sigma

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Lecture Operations and supply chain management - Chapter 10: Quality management and six sigma. The main goals of this chapter are to: Understand total quality management. discuss how quality is measured and the different dimensions of quality. explain the six sigma quality philosophy,. | Lecture Operations and supply chain management: The Core (3/e) – Chapter 10: Quality management and six sigma

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