Đang chuẩn bị liên kết để tải về tài liệu:
Lecture The evolution of management thought (6th edition) - Chapter 21: Science and systems in management

The chapter traced the search for order through science and systems in management. Operations research was viewed as a modern version of early scientific approaches to problem solving. Interest in production quality and lean manufacturing became an international force that leveled the competitive playing field. The development of computers and microcircuitry led to new methods to assist managerial decision making. | THE EVOLUTION OF MANAGEMENT THOUGHT, 6TH EDITION Electronic Resource by: Regina Greenwood and Julia Teahen Science and Systems in Management Chapter Twenty One Science and Systems in Management Quest for Science in Management The Scientific Method Operations research Old Lessons Relearned Systems and Information Systems GST Cybernetics From the Invisible Hand to the Digital Age Quest for Science in Management Scientific Method – roots in Aristotle, Descartes, Babbage, and scientific management Operations Research – developed in Great Britain during World War II by P.M.S. Blackett and others. Patrick Maynard Stuart Blackett (1897-1974) Attempted to apply the scientific method and to quantify complex problems. “Blackett’s Circus” was a team of specialists who could bring a variety of techniques to apply to problems. Operations research applications after the war were primarily in the area of production management. Frederick Taylor Revisited Used specialists in his metal-cutting experiments, suggesting numerous parallels between management science and scientific management. “Optimal Decisions” – is this the “One Best Way?” The search was for a use of science in management, not a science of management. Production Management in Transition Gordon and Howell’s 1959 remark “Production management courses are often the repository for some of the most inappropriate and intellectually stultifying materials to be found in the business curriculum ” Also, they recommended more mathematics for business school students. Production management and operations research merged into production/operations management. Gantt Chart The Gantt Chart concept was extended with newer variations for planning and controlling, PERT and CPM (Critical Planning Method) PERT and CPM together plan a network of activities, their relationships, and their interaction along a path to a given completion point. Gantt Chart Old Lessons Relearned Product quality was important | THE EVOLUTION OF MANAGEMENT THOUGHT, 6TH EDITION Electronic Resource by: Regina Greenwood and Julia Teahen Science and Systems in Management Chapter Twenty One Science and Systems in Management Quest for Science in Management The Scientific Method Operations research Old Lessons Relearned Systems and Information Systems GST Cybernetics From the Invisible Hand to the Digital Age Quest for Science in Management Scientific Method – roots in Aristotle, Descartes, Babbage, and scientific management Operations Research – developed in Great Britain during World War II by P.M.S. Blackett and others. Patrick Maynard Stuart Blackett (1897-1974) Attempted to apply the scientific method and to quantify complex problems. “Blackett’s Circus” was a team of specialists who could bring a variety of techniques to apply to problems. Operations research applications after the war were primarily in the area of production management. Frederick Taylor Revisited Used specialists in his .