Đang chuẩn bị liên kết để tải về tài liệu:
Lecture Hospitality employee management and supervision: Concepts and practical applications – Chapter 10
Đang chuẩn bị nút TẢI XUỐNG, xin hãy chờ
Tải xuống
Chapter 10. New-Employee Orientation. After reading and studying this chapter, you should be able to: Describe the characteristics of effective leaders, discuss some important factors that must be considered when leading restaurant employees, know several important management concepts, discuss conflict management, describe the process of conflict resolution.