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Ebook Principles of information systems (9th edition): Part 2

(BQ) Part 2 book "Principles of information systems" has contents: Electronic and mobile commerce, enterprise systems, knowledge management and specialized information systems, information and decision support systems, the personal and social impact of computers. | PART • 3• Business Information Systems Chapter 8 Electronic and Mobile Commerce Chapter 9 Enterprise Systems Chapter 10 Information and Decision Support Systems Chapter 11 Knowledge Management and Specialized Information Systems Electronic and Mobile Commerce CHAPTER • 8• PRINCIPLES ■ Describe the current status of various forms of e-commerce, including B2B, B2C, C2C, and e-Government. ■ Outline a multistage purchasing model that describes how e-commerce works. ■ Define m-commerce and identify some of its unique challenges. E-commerce and m-commerce can be used in many innovative ways to improve the operations of an organization. ■ Identify several e-commerce and m-commerce applications. ■ Identify several advantages associated with the use of e-commerce and m-commerce. ■ Although e-commerce and m-commerce offer many advantages, users must be aware of and protect themselves from many threats associated with use of this technology. ■ Identify the major issues that represent significant threats to the continued growth of e-commerce and m-commerce. ■ Organizations must define and execute a strategy to be successful in e-commerce and m-commerce. ■ Outline the key components of a successful e-commerce and m-commerce strategy. ■ E-commerce and m-commerce require the careful planning and integration of a number of technology infrastructure components. ■ Identify the key components of technology infrastructure that must be in place for e-commerce and m-commerce to work. ■ Discuss the key features of the electronic payment systems needed to support e-commerce and m-commerce. ■ ■ Electronic commerce and mobile commerce are evolving, providing new ways of conducting business that present both opportunities for improvement and potential problems. LEARNING OBJECTIVES Electronic and Mobile Commerce Information Systems in the Global Economy Staples, United States Staples Upgrades E-Commerce System to Increase Conversion Rate Staples .