tailieunhanh - Ebook Express Series: English for Emails

Nội dung sách dạy cho sinh viên cách thức để giao tiếp chính xác và có hiệu quả bằng email. Ebook sẽ cung cấp cho sinh viên các phương pháp và kế hoạch để giúp họ viết và trả lời email nhanh chóng và hiệu quả hơn tại nơi làm việc. | OXFORD Eimi iF l-u IHil English for Emails Rebecca Chapman EXPRESS SERIES Contents PAGE UNIT TITLE TOPICS ACTIVITIES 5 KJ An introduction to emails 11 Formal and informal emails 18 Enquiries 25 Requesting action 32 u Exchanging information 39 Id Making and confirming H arrangements The email screen Email structure Subject tines Register Formal informal phrases Abbreviations Correct spelling Writing and replying to enquiries The advantages and disadvan- tages of email Polite language Writing to colleagues Talking about deadlines and taking action Common verb-noun phrases Informing and replying Colloquial phrases and contractions Quoting from previous emails Being diplomatic Typical phrases for making arrangements Prepositions of time Saying you re sorry A questionnaire Big Brother is watching. and checking your emails Emoticons How important is accuracy in emails Email addresses symbols The danger of viruses Acronyms and abbreviations To cc or not to cc An email quiz Over-quoting Domain names Have you been spammed PAGE APPENDIX 46 Test yourself You ve got mail 48 Partner A 50 Partner B 52 Answer key 59 Transcripts 61 Useful phrases and vocabulary An introduction to emails STARTER What do you think about emails Make a cross on the scale to represent how much you agree or disagree. 5 I agree 100 0 I disagree 100 . 1 You need the same language skills to write an email as you do to write a letter. agree 5 4 3 2 j 1 Ị õ disagree 2 If you can speak English well you can write good emails. agree 5 4 3 2 - - 0 disagree 3 One of the most important features of an email is the subject line. agree s H s E Q s disagree 4 Accuracy is still very important when writing emails. 5 Using the cc option is a great way to inform others who are not directly involved. 6 One reason for emailing is to reduce the response time. agree 3 jZ z 2 3 3 disagree 7 If you need an answer straight away it is better to use the phone than send an email. agree 3 3 3 3 3 3 disagree Discuss your answers with