tailieunhanh - Lesson Body language

Body language is non-verbal communication involving body movement. People in the workplace convey a great deal of information without even speaking through gesturing, posture, expressions,. Invite you to consult the text book for more documents serving the academic needs and research. | Body language What is Body Language ? Body language is non-verbal communication involving body movement. People in the workplace convey a great deal of information without even speaking - through “Gesturing" , posture, expressions, etc. 7 % VERBAL (Conveyed through words) 38 % VOCAL (intonation , pitch, pauses , etc) 55 % NON VERBAL (body language) Body language includes the gestures, postures, movements and expressions that a person uses to communicate. Why is Body Language so important? People remember more of what they see than what they hear. Long after a meeting, we are likely to have forgotten the exact words someone used, but we may retain a vivid image of the same person's facial expression. What we are trying to deliver through verbal means might not be exactly similar to what we are delivering from our non-verbal means. Non-verbal Cues are Believed When verbal and nonverbal cues contradict one another, the non-verbal cues are more likely to be believed. Body Language Speaks Even When You Don't Facial expression Eye contact Gestures Posture and stance Space relationship Touch Body Language KINESICS PROXEMICS HAPTICS Kinesics It is the study of body movements to judge the inner state of emotions expressed through different parts of the body. Expression Interpretation Sideways Glance Suspicion Steady eye contact Active listener No eye contact Disinterest Veiled eyes Boredom Facial Expression The face tells a lot about feelings. When you speak, more than any other part of the body, your face will communicate most clearly your attitudes, feelings and emotions Eye contact Speaking information Showing attention and interest Inviting and controlling interaction Domineering, threatening, influencing others Providing feedback during speech Revealing attitudes “Eyes are so transparent that through them one sees the soul.” Gestures Notice how you sit, how you stand, how you use you hands and legs, what you do while talking to someone. All these indicate | Body language What is Body Language ? Body language is non-verbal communication involving body movement. People in the workplace convey a great deal of information without even speaking - through “Gesturing" , posture, expressions, etc. 7 % VERBAL (Conveyed through words) 38 % VOCAL (intonation , pitch, pauses , etc) 55 % NON VERBAL (body language) Body language includes the gestures, postures, movements and expressions that a person uses to communicate. Why is Body Language so important? People remember more of what they see than what they hear. Long after a meeting, we are likely to have forgotten the exact words someone used, but we may retain a vivid image of the same person's facial expression. What we are trying to deliver through verbal means might not be exactly similar to what we are delivering from our non-verbal means. Non-verbal Cues are Believed When verbal and nonverbal cues contradict one another, the non-verbal cues are more likely to be believed. Body Language