tailieunhanh - Lecture Organisational behaviour on the Pacific rim: Chapter 5 - Steve McShane, Tony Travaglione

Chapter 5 - Foundations of employee motivation. In this chapter you will learn: distinguish between content and process theories, compare the four content theories of motivation, discuss the practical implications of content motivation theories, explain how each component of expectancy theory influences work effort, discuss the implications of expectancy theory, explain how employees react to inequity, describe the six characteristics of effective goal setting. | Foundations of employee motivation Chapter learning objectives Distinguish between content and process theories. Compare the four content theories of motivation. Discuss the practical implications of content motivation theories. Explain how each component of expectancy theory influences work effort. Discuss the implications of expectancy theory. Explain how employees react to inequity. Describe the six characteristics of effective goal setting. Challenges of motivating employees Changing workforce younger generation employees have different needs and expectations to baby boomers people have more diverse values – results in more variety in what motivates employees Cultural values globalisation has added to diversity Content versus process theories Content theories explain why people have different needs at different times Process theories describe the processes through which needs are translated into behaviour Needs hierarchy theory Needs hierarchy theory Self- . | Foundations of employee motivation Chapter learning objectives Distinguish between content and process theories. Compare the four content theories of motivation. Discuss the practical implications of content motivation theories. Explain how each component of expectancy theory influences work effort. Discuss the implications of expectancy theory. Explain how employees react to inequity. Describe the six characteristics of effective goal setting. Challenges of motivating employees Changing workforce younger generation employees have different needs and expectations to baby boomers people have more diverse values – results in more variety in what motivates employees Cultural values globalisation has added to diversity Content versus process theories Content theories explain why people have different needs at different times Process theories describe the processes through which needs are translated into behaviour Needs hierarchy theory Needs hierarchy theory Self- actualisation Esteem Belongingness Safety Physiological Maslow arranged five needs in a hierarchy Satisfaction-progression process People who experience self-actualisation desire more rather than less of this need ERG theory ERG theory Growth Relatedness Existence Alderfer’s model has three sets of needs Adds frustration-regression process to Maslow’s model Needs hierarchy theory Self- actualisation Esteem Belongingness Safety Physiological Content theories of motivation Motivator hygiene theory Motivators Hygienes Need for achievement Need for power Need for affiliation McClelland’s learned needs ERG theory Growth Relatedness Existence Needs hierarchy theory Self- actualisation Esteem Belongingness Safety Physiological Creating a company of entrepreneurs Companies support entrepreneurship by clarifying the firm’s purpose and shared values supporting and reinforcing entrepreneurial behaviour creating small businesses within the larger organisation Implications of content theories .