tailieunhanh - Lecture Introduction to MIS: Chapter 7 - Jerry Post

Chapter 7 introduce electronic business. After studying this chapter you will be able to understand: What types of products are sold online? How do Web-based services work and why do they change the world? How can customers pay for products and why do you need new payment mechanisms?,. | Introduction to MIS Chapter 7 Electronic Business Jerry Post Technology Toolbox: Paying for Transactions Technology Toolbox: Choosing Web Server Technologies Cases: Retail Sales 1 Outline What types of products are sold online? How do Web-based services work and why do they change the world? How can customers pay for products and why do you need new payment mechanisms? How do firms get revenue from Web ads and how do customers find a site? How do you create an EC Web site? How do portable Internet connections (mobile phones) provide new ways to sell things? When do consumers and businesses pay sales taxes on the Internet? Does the Internet create a global marketplace? What are the costs for cloud computing? 2 Electronic Business Large business Small business/ supplier Customer Salesperson The Internet Orders, Auctions, and EDI Sales and CRM Service, orders, and information Web hosting and Web-based services Consumers 3 Forms of Electronic Commerce Business Consumer Business B2B EDI Commodity auctions Services B2C Consumer-oriented Sales Support Consumer C2B Minimal examples, possibly contract employee sites such as C2C Auction sites (eBay) But many of these are dominated by small business sales. Social networks Marketing Phases Pre-Purchase Static data sites. Promotion. Product specifications. Pictures. Schematics. Pricing. FAQs. Interactive sites. Configuration. Compatibility. Complex pricing. Purchase Transmission security. User identification. Product selection. Payment validation. Order confirmation. Post-Purchase Service. Problem tracking. Sales leads. Resolve problems. Answer questions. Product evaluation. Modifications. Tracking customers. E-Commerce B2C . Sales EC/Total = 5% in 2010-Q4 EC 4Q/Year = 32% Total 4Q/Year = 27% EC Annual 22% average growth rate v. 3% for total Amazon EC 2010-Q4 Total . EC Sales: $ Amazon Sales: $ Billion Amazon is almost 25% of the total! Basic Consumer . | Introduction to MIS Chapter 7 Electronic Business Jerry Post Technology Toolbox: Paying for Transactions Technology Toolbox: Choosing Web Server Technologies Cases: Retail Sales 1 Outline What types of products are sold online? How do Web-based services work and why do they change the world? How can customers pay for products and why do you need new payment mechanisms? How do firms get revenue from Web ads and how do customers find a site? How do you create an EC Web site? How do portable Internet connections (mobile phones) provide new ways to sell things? When do consumers and businesses pay sales taxes on the Internet? Does the Internet create a global marketplace? What are the costs for cloud computing? 2 Electronic Business Large business Small business/ supplier Customer Salesperson The Internet Orders, Auctions, and EDI Sales and CRM Service, orders, and information Web hosting and Web-based services Consumers 3 Forms of Electronic Commerce Business Consumer Business B2B EDI .

• Quản trị kinh doanh
• Management Information Systems
• Information Systems
• Hệ thống thông tin
• Lecture Management Information Systems
• Hệ thống thông tin quản lý
• Electronic business
• Lecture Electronic commerce
• Electronic commerce
• Business Environment
• Business models
• Business networks
• Electronic market
• Online Business
• Online Business Planning
• Business process management
• Lecture Electronic Commerce (E Commerce)
• Electronic Commerce (E Commerce)
• Bài giảng Thương mại điện tử
• Retailing in Electronic Commerce
• E tailing business models
• Online employment market
• Government ownership
• Business mediator
• Business trip
• Economic democracy
• Electronic
• Business to Business
• Marketplaces
• thesis
• internship reports
• project course
• graduate thesis
• Dynamic business law
• Business law
• Legal environment of business
• Business organizations
• Electronic fund transfers
• Customer’s account
• Introduction to MIS
• Web advertising
• Dissertation summary
• Dissertation summary Business Administration
• Determinants influencing the acceptance
• Electronic word of mouth
• Electronic word of mouth of consumers
• Summary of PhD thesis
• Summary of PhD thesis in Business Administration
• Influences of Electronic word
• Real estate purchase intention
• Essentials of business communication
• Business communication
• Planning business messages
• Composing business messages
• Revising business messages
• Electronic messages
• Informal reports
• Introduction to business
• Business systems
• Environment of business
• Business enterprise
• Business essentials
• Bargain retailers
• Electronic retailing
• Summary of Business administration
• Summary of Business administration Doctoral dissertation
• Perception of mental benefits
• Hedonic value
• Online trust impact on electronic loyalty
• Information systems in business
• Business applications
• E business systems
• Enterprise business systems
• Enterprise resource planning
• Hoạch định nguồn lực doanh nghiệp
• Information system
• Business processes
• Electronic Commerce Background
• Reducing costs
• Social networking
• Mobile commerce
• Improving efficiency
• Business activities
• E Commerce Strategy
• Global EC
• Planning process
• Business plan
• Social Networks
• Web 2 0 Environment
• Describe business networks
• Describe the anticipated future
• Intellectual property law
• Free speech issues
• Business ethics
• Monitoring employees