tailieunhanh - Lecture Operations management - Chapter 5: Design of goods and services

Chapter 5: Design of goods and services. After completing this chapter, students will be able to: Define product life cycle, describe a product development system, build a house of quality, describe how time-based competition is implemented by OM, describe how products and services are defined by OM, describe the documents needed for production, describe customer participation in the design and production of services, apply decision trees to product issues. | Operations Management Design of Goods and Services Chapter 5 5- PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, . 07458 Outline GLOBAL COMPANY PROFILE: REGAL MARINE GOODS AND SERVICES SELECTION Product Strategy Options Support Competitive Advantage Product Life Cycles Life Cycle and Strategy Product-by-value Analysis GENERATING NEW PRODUCTS New Product Opportunities Importance of New Products 5- PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, . 07458 Outline - continued PRODUCT DEVELOPMENT Product Development System Quality Function Deployment (QFD) Organizing for Product Development Manufacturability and Value Engineering ISSUES FOR PRODUCT DESIGN Robust Design Modular Design Computer-Aided Design (CAD) Computer-Aided . | Operations Management Design of Goods and Services Chapter 5 5- PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, . 07458 Outline GLOBAL COMPANY PROFILE: REGAL MARINE GOODS AND SERVICES SELECTION Product Strategy Options Support Competitive Advantage Product Life Cycles Life Cycle and Strategy Product-by-value Analysis GENERATING NEW PRODUCTS New Product Opportunities Importance of New Products 5- PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, . 07458 Outline - continued PRODUCT DEVELOPMENT Product Development System Quality Function Deployment (QFD) Organizing for Product Development Manufacturability and Value Engineering ISSUES FOR PRODUCT DESIGN Robust Design Modular Design Computer-Aided Design (CAD) Computer-Aided Manufacturing Virtual Reality Technology Value Analysis Environmentally Friendly Design 5- PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, . 07458 Outline - continued Time-Based Competition Purchase of Technology by Acquiring Firm Joint Ventures Alliances Defining the Product Make-or-buy Decisions Group Technology DOCUMENTS FOR PRODUCTION SERVICE DESIGN Documents for Service Application of Decision Trees to Product Design Transition to Production 5- PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, . 07458 Learning Objectives When you complete this chapter, you should be able to : Identify or Define: Product life cycle Product development team Manufacturabililty and value engineering Robust design Time-based competition .

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