tailieunhanh - Lecture Management: A Pacific rim focus - Chapter 14: Managerial communication

Chapter 14 - Managerial communication. The main contents of this chapter include all of the following: Nature of managerial communication, individual communication & interpersonal processes, group communication, organisational communication channels. | CHAPTER 14 MANAGERIAL COMMUNICATION *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury. LECTURE OUTLINE Nature of managerial communication Individual communication & Interpersonal processes Group communication Organisational communication channels *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury. Managerial communication Communication: Exchange of messages between people to achieve common meanings. Verbal: Written or oral use of . | CHAPTER 14 MANAGERIAL COMMUNICATION *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury. LECTURE OUTLINE Nature of managerial communication Individual communication & Interpersonal processes Group communication Organisational communication channels *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury. Managerial communication Communication: Exchange of messages between people to achieve common meanings. Verbal: Written or oral use of words to communicate. Non-verbal: Communication by means of elements and behaviours that are not coded into words. *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury. Managerial communication *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury. Communication process Sender/receiver Sender/receiver Encoding message Medium Decoding message Feedback Feedback Noise Noise Noise Noise *© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a .