tailieunhanh - Lecture Understanding business (10/e): Chapter 11 - William G. Nickels, James M. McHugh, Susan M. McHugh

Chapter 11 - Human resource management: Finding and keeping the best employees. This chapter include objectives: Explain the importance of human resource management, and describe current issues in managing human resources; illustrate the effects of legislation on human resource management; summarize the five steps in human resource planning; | Human Resource Management: Finding and Keeping the Best Employees Chapter 11 McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Explain the importance of human resource management, and describe current issues in managing human resources. Illustrate the effects of legislation on human resource management. Summarize the five steps in human resource planning. Describe methods that companies use to recruit new employees, and explain some of the issues that make recruitment challenging. LEARNING GOALS Chapter Eleven 11- Outline the six steps in selecting employees. Illustrate employee training and development methods. Trace the six steps in appraising employee performance. Summarize the objectives of employee compensation programs, and evaluate pay systems and fringe benefits. LEARNING GOALS Chapter Eleven 11- Demonstrate how managers use scheduling plans to adapt to workers’ needs. Describe how employees can move through a company: . | Human Resource Management: Finding and Keeping the Best Employees Chapter 11 McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Explain the importance of human resource management, and describe current issues in managing human resources. Illustrate the effects of legislation on human resource management. Summarize the five steps in human resource planning. Describe methods that companies use to recruit new employees, and explain some of the issues that make recruitment challenging. LEARNING GOALS Chapter Eleven 11- Outline the six steps in selecting employees. Illustrate employee training and development methods. Trace the six steps in appraising employee performance. Summarize the objectives of employee compensation programs, and evaluate pay systems and fringe benefits. LEARNING GOALS Chapter Eleven 11- Demonstrate how managers use scheduling plans to adapt to workers’ needs. Describe how employees can move through a company: promotion, reassignment, termination, and retirement. LEARNING GOALS Chapter Eleven 11- HUMAN RESOURCE MANAGEMENT Working with People is Just the Beginning LG1 11- HUMAN RESOURCE MANAGEMENT (HRM) Human Resource Management -- The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating and scheduling employees to achieve organizational goals. HRM’s role has grown because of: Increased recognition of employees as a resource. Changes in law that rewrote old workplace practices. LG1 Working with People is Just the Beginning 11- DEVELOPING the FIRM’S ULTIMATE RESOURCE Service and high-tech manufacturing requires employees with highly technical job skills. Developing the Firm’s Ultimate Resource Such workers are scarce, making recruiting and retention more important and more difficult. The human resource job is now the job of all managers in an organization. LG1 11- CHALLENGES in FINDING HIGH-LEVEL .