tailieunhanh - Lecture Business: A changing world - Chapter 7: Managerial decision-making

After reading this chapter, you will be able to: Define management and explain its role in the achievement of organizational objectives, describe the major functions of management, distinguish among three levels of management and the concerns of managers at each level, specify the skills managers need in order to be successful, summarize the systematic approach to decision making used by many business managers, recommend a new strategy to revive a struggling business. | Chapter Seven Managerial Decision-Making Management A process designed to achieve an organizations objectives by using its resources effectively and efficiently in a changing environment. 7-1 The Functions of Management 7-2 Managers Planning activities to achieve the organization's objectives Organizing resources and activities to achieve the organization’s objectives Staffing the organization with qualified people Directing employees’ activities toward achievement of objectives Controlling the organization’s activities to keep it on course Types of Plans 7-3 Operational Plans Tactical Plans Strategic Plans Specify actions to achieve tactical plans (very short-term) Designed to implement strategic objectives (usually one year or less) Establish long-range objectives Levels of Management First-Line Management Forepersons, Supervisors, Office Managers Middle Management Plant Managers, Division Managers, Department Managers Top Management President, CEO, Executive Vice Presidents 7-4 . | Chapter Seven Managerial Decision-Making Management A process designed to achieve an organizations objectives by using its resources effectively and efficiently in a changing environment. 7-1 The Functions of Management 7-2 Managers Planning activities to achieve the organization's objectives Organizing resources and activities to achieve the organization’s objectives Staffing the organization with qualified people Directing employees’ activities toward achievement of objectives Controlling the organization’s activities to keep it on course Types of Plans 7-3 Operational Plans Tactical Plans Strategic Plans Specify actions to achieve tactical plans (very short-term) Designed to implement strategic objectives (usually one year or less) Establish long-range objectives Levels of Management First-Line Management Forepersons, Supervisors, Office Managers Middle Management Plant Managers, Division Managers, Department Managers Top Management President, CEO, Executive Vice Presidents 7-4 Importance of Management Functions to Managers in Each Level 7-6 Planning Planning Planning Organizing Organizing Organizing Staffing Staffing Staffing Directing Controlling Directing Directing Controlling Controlling Top Managers Middle Managers First-Line Managers Least Important Most Important Factors in Organizations That Cause Differences in Management Activities 7-7 1. Level of Management Management Activities 6. Profit versus Nonprofit Organizations 5. Industry 3. Organizational Size 2. Area of Management 4. Organizational Culture Areas of Management Financial Production and Operations Human Resources Marketing Administrative 7-8 Favorite Executive Recreation What chief financial officers at large corporations say is their favourite activity. Golf Team sports Reading 21% 10% 14% Source: Accountemps 7-9 Skills Needed by Managers Leadership Technical Expertise Conceptual Analytical Human Relations 7-10 Personality Traits of Successful Leaders of the Future 7-11 maturity charisma team

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