tailieunhanh - Decision Support Systems: Chapter 1 - Management Support Systems - An Overview

Decision Support Systems: Chapter 1 - Management Support Systems - An Overview presents about Managers and decision making, Managerial decision making and information systems, A framework for decision making, The concept of decision support systems, Executive Information Systems. | Chapter 1 Management Support Systems: An Overview Decision Support Systems 1- Outline and decision making decision making and information systems framework for decision making concept of decision support systems 5. Executive Information Systems 6. Expert Systems 7. Knowledge management systems 8. Hybrid support systems 9. Emerging Technologies 1- and decision making Mintzberg’s 10 Management Roles Interpersonal Figurehead Leader Liaison Informational Monitor Disseminator Spokesperson Decisional Entrepreneur Disturbance Handler Resource Allocation Negotiator 1- Factors Affecting Decision-Making New technologies and better information distribution have resulted in more alternatives for management. Complex operations have increased the costs of errors, causing a chain reaction throughout the organization. Rapidly changing global economies and markets are producing greater uncertainty and requiring faster response in order to . | Chapter 1 Management Support Systems: An Overview Decision Support Systems 1- Outline and decision making decision making and information systems framework for decision making concept of decision support systems 5. Executive Information Systems 6. Expert Systems 7. Knowledge management systems 8. Hybrid support systems 9. Emerging Technologies 1- and decision making Mintzberg’s 10 Management Roles Interpersonal Figurehead Leader Liaison Informational Monitor Disseminator Spokesperson Decisional Entrepreneur Disturbance Handler Resource Allocation Negotiator 1- Factors Affecting Decision-Making New technologies and better information distribution have resulted in more alternatives for management. Complex operations have increased the costs of errors, causing a chain reaction throughout the organization. Rapidly changing global economies and markets are producing greater uncertainty and requiring faster response in order to maintain competitive advantages. Increasing governmental regulation coupled with political destabilization have caused great uncertainty. 1- 2. Managerial Decision Making and Information Systems Productivity is the ratio of outputs to inputs that measures the degree of success of an organization and its individual parts. Productivity is a major concern for any organization since it determines the well-being of the organization. 1- What do Decision Support Systems Offer? Quick computations at a lower cost Group collaboration and communication Increased productivity Ready access to information stored in multiple databases and data warehouse Ability to analyze multiple alternatives and apply risk management Enterprise resource management Tools to obtain and maintain competitive advantage 1- Cognitive Limits The human mind has limited processing and storage capabilities. Any single person is therefore limited in their decision making abilities. Collaboration with others allows for a