tailieunhanh - Why Don’t You Mind Your Own Business

This book is aimed at the small business; the type and size of business that wants to operate and compete in the wider world but may lack some of the basic skills and knowledge that are very much taken for granted in the larger organisations. It would also be useful for students and graduates who have finished, or are finishing, their studies and are about to enter the daunting and challenging arena that is the corporate world. The business world is dominated by these big players but small business has a part to play too and, of these, only. | Why Don t You Mind Your Own Business Les Williams Copyright 2012 Les Williams Published on Smashwords Formatted by eB ooksMade4Y ou Smashwords Edition License Notes This book is licensed for your personal enjoyment only. This e-book may not be re-sold or given away to other people. If you would like to share this book with another person please purchase an additional copy for each recipient. If you are reading this book and did not purchase it or it was not purchased for your use only then please return to and purchase your own copy. Thank you for respecting the hard work of this author. Table of Contents Introduction Chapter 1 The Business Management System BMS Chapter 2 Structure Chapter 3 People Chapter 4 Goals and Objectives Chapter 5 Procedures Business Process Mapping Chapter 6 Performance Measures and KPI s Key Performance Indicators Chapter 7 Quality Chapter 8 Problem-Solving Chapter 9 Continuous Improvement CI Conclusion Summary Introduction This book is aimed at the small business the type and size of business that wants to operate and compete in the wider world but may lack some of the basic skills and knowledge that are very much taken for granted in the larger organisations. It would also be useful for students and graduates who have finished or are finishing their studies and are about to enter the daunting and challenging arena that is the corporate world. The business world is dominated by these big players but small business has a part to play too and of these only the smartest and most efficient are likely to survive and prosper. The business environment is changing all the time as companies apply ever more complex tools and techniques to manage their business processes and to monitor and improve their performance. The growth of the world-wide-web has opened up new dimensions in business management and in order to succeed in this new and challenging environment the modern business must be able to evolve and adapt to meet these .