tailieunhanh - UNIT 2. UNDERSTANDING NEEDS AND ASSESSING OPPORTUNITIES LESSON 3. ASSESSING THE USER’S NEEDSNOTE

Will members generate knowledge that needs to be captured, processed, and distributed? What are the gender issues that might influence use or rejection of your online community? Do members need synchronous (same time) and/or asynchronous (different time) interactions? | Information Management Resource Kit Module on Building Electronic Communities and Networks UNIT 2. UNDERSTANDING NEEDS AND ASSESSING OPPORTUNITIES LESSON 3. ASSESSING THE USER S NEEDS NOTE Please note that this PDF version does not have the interactive features offered through the IMARK courseware such as exercises with feedback pop-ups animations etc. We recommend that you take the lesson using the interactive courseware environment and use the PDF version for printing the lesson and to use as a reference after you have completed the course. FAO 2006 2. Understanding Needs and Assessing Opportunities - 3. Assessing the user s needs - page 1 Objectives At the end of this lesson you will be able to identify the importance of the needs assessment for an online community building project recognize the types of information to be collected during the assessment illustrate the methods for collecting information and recognize people s hesitancy or resistance. Introduction In this lesson we will discuss the second activity of a needs analysis the needs assessment. Defining your idea building up your team and identifying goals Needs assessment assessing the needs of the potential online community members Capacity building assessment Analysing technical financial institutional and social barriers 2. Understanding Needs and Assessing Opportunities - 3. Assessing the user s needs - page 2 What a needs assessment is A needs assessment is a learning effort that consists of research and analysis of data collected from potential users to develop steps for implementing the online community. It results in clear answers to well developed and relevant questions. The information you collect for your needs analysis will help define the functional requirements outreach strategy training and other elements for your online community that are developed later in the process. Why needs assessment is important It is critical to the success of your online community project to identify the needs