tailieunhanh - English for International Tourism

English for International Tourism is a multi-level course for students who need English for professional communication in the hotel and tourism industries. Illustrated with material from Dorling Kindersley’s Eyewitness Travel Guide series and authentic material from companies within the tourist industry this, the intermediate level book, presents effective communication strategies for workplace situations such as giving advice, taking bookings and dealing with complaints. Language awareness is developed through an integrated syllabus that focusses on key grammar, skills, vocabulary and pronunciation | Pre-intermediate Students Book English Tor International Iwonna Dubicka Margaret O Keeffe Longman English K r International Tourism Iwonna Dubicka Margaret O Keeffe Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and Associated Companies throughout the world. Pearson Education Limited 2003 The right of Iwonna Dubicka and Margaret O Keeffe to be identified as authors of this Work has been asserted by them in accordance with the Copyright Designs and Patents Act 1988. All rights reserved no part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of the Publishers. First published 2003 Third impression 2004 ISBN 0 582 479886 Set in Syntax 11 15pt Printed in Spain by Graficas Estella. Author acknowledgements We would like to thank the following people for their contributions encouragement and hard work Darina Farrell David Torra Eustasio Gavilan Eli Ridler Albert Prades Kim Ashmore Anne-Marie Hennessy Anita Herron Marta La Torre Nathalie Lebris Maribel Marcia Sean McGuinness Jane and Simon Munn Kelly and Leta O Donnell Joan Offroy Kash Sandhu Alison Wilson as well as our friends families and students. We would also like to thank Ian Wood our editor for his invaluable input and professionalism and Diane Legrande at the DK picture library for all her hard work. The authors and publishers would like to thank the following people for their help in piloting and developing this course Jane Peignard Noreen Noonan CRET Brianọon France Graham Stanley Sant Ignasi-Sarrià Escola Superior d Hosteleria i Turisme Barcelona Spain Joanna Szerszunowicz studium Hotelarstwa i Obslugi Turystyki Bialystok Poland Bozena Wiercihska Wyzsza Szkola Hotelarstwa Gastronomii I Turystyki Warszawa Poland. We are grateful to the following for permission to reproduce copyright material HSA International for .