tailieunhanh - UNIT 5. ONLINE FACILITATION LESSON 8. WORKING WITH HUMAN DIFFERENCESNOTE

Diversity in online discussions. Before starting, let’s focus on an important issue. The following are two different opinions on how human differences influence online communities. Which of them better matches your idea? Everyone is equal in an online space: human differences do not have the same relevance as in a face-to-face situation. Communication in online spaces reflects human differences as well as in face-to-face situations. | Information Management Resource Kit Module on Building Electronic Communities and Networks UNIT 5. ONLINE FACILITATION LESSON 8. WORKING WITH HUMAN DIFFERENCES NOTE Please note that this PDF version does not have the interactive features offered through the IMARK courseware such as exercises with feedback pop-ups animations etc. We recommend that you take the lesson using the interactive courseware environment and use the PDF version for printing the lesson and to use as a reference after you have completed the course. FAO 2006 5. Online Facilitation - 8. Working with human differences - page 1 Objectives At the end of this lesson you will be able to identify the ways in which human differences affect online interaction and online communities and apply basic techniques for working with diversity. Introduction Human differences is a term that covers all sorts of differences. These include culture gender physical and mental ability status as well as different levels of access to resources and knowledge. You will need to consider all these factors when setting up your online community. 5. Online Facilitation - 8. Working with human differences - page 2 Diversity in online discussions Before starting let s focus on an important issue. The following are two different opinions on how human differences influence online communities. Which of them better matches your idea Everyone is equal in an online space human differences do not have the same relevance as in a face-to-face situation. Communication in online spaces reflects human differences as well as in face-to-face situations. Please click on the answer of your choice Diversity in online discussions The online environment also adds new challenges for example in an online situation participants lack the visual clues such as facial expressions and gestures that help to add meaning to their words clarify their intention and avoid misunderstandings. There are certainly advantages to the online medium if it is used well. .